Job Description

Dental Treatment Coordinator

If you're passionate about helping patients understand their dental care, enjoy working with people, and thrive in a collaborative team environment, we'd love to meet you! Join Chapa-De's Dental team as a Dental Treatment Coordinator and help patients understand and move forward with their dental treatment plans. You'll work closely with patients and the Dental team to coordinate treatment, explain insurance coverage and financial responsibilities, and help ensure a smooth and supportive patient experience.

Schedule: Full-Time, Monday–Friday 8:00 AM – 5:00 PM

Hourly Pay: $27.35 - $29.50

Exceptional Benefits:

• Employer-paid health insurance (medical, dental & vision): 100% employee coverage and 80% dependent coverage
• 17 days of PTO, 11 paid holidays, and 8+ paid sick days (1 hour earned for every 30 hours worked)
• Retirement plan with a 6% employer match

What You'll Do:

• Guide patients through dental treatment plans, including treatment expectations, financial responsibilities, and payment options
• Coordinate with Dental clinical and front-office teams to maintain accurate treatment information and support continuity of care
• Verify eligibility and insurance coverage and assist with dental pre-authorizations
• Maintain treatment review schedules and follow up to help patients move forward with recommended care

What You'll Bring:

• High school diploma or GED
• Three years of Dental Receptionist experience, a current California RDA license, or Dental Assistant experience
• Proficiency with ADA coding and knowledge of dental insurance terminology and dental claims
• Strong customer service, communication, problem-solving, and organizational skills
• Ability to prioritize and work effectively in a fast-paced environment with multiple interruptions

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.

Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but not limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, sections 472 & 473).

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