Job Description

Financial Consultant

Location: Naples, FL 34109-2772

The Financial Consultant has the primary responsibility of retaining and expanding company relationships and soliciting new retail Investment and Insurance business from prospective customers. Advise and assist Flagstar customers in optimizing their financial position by creating a customized investment strategy designed around their goals, time frame, and comfort level with market risk.

Job Responsibilities:

• Meets with customers or prospects to discuss their financial needs and outline appropriate financial products that meet the financial goals for customers.
• Build and maintain excellent relationships with the retail bank branches. Direct the investment sales for an assigned group of retail bank licensed bankers through coaching, training, goal setting, marketing plans and daily support. Indirect talent management for licensed bank staff and responsible for the following: conduct team performance meetings, perform observations, maintain an action plan, ensure cross training is achieved, ensure that compliance requirements are met.
• Process all paperwork in a timely manner. Stay current with all customer and partner communications and deadlines. Maintain and manage a highly compliant investment business.
• Conduct phone calls to existing and prospective retail bank customers and Book of Business customers with the objective of scheduling appointments. Lead, establish priorities and prepare presentations for these calls and coach retail bank licensed bankers on conducting a successful prospect call. Document calls and results and submit reports to superiors as required.
• Uses independent judgement and discretion to make decisions.
• Analyzes and resolves problems.

Additional Responsibilities:

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements:

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• Minimum experience required: 2+ Years of retail sales.
• Life, Health and Accident licenses *
• Variable Annuity *
• Series 7 *
• Series 63 and/or Series 66 *

* If not held at time of hire, incumbent must obtain the above listed licenses within specified time frames.

Preferred Qualifications:

• Education level preferred: Undergraduate Degree (4 years or equivalent) or equivalent experience.
• Banking experience.
• One year of sales experience in the investment/insurance industry.
• Retail investment sales experience.
• Experience coaching or leading team.

Job Competencies:

• Proven success demonstrating sales results, exceeding sales expectations, adaptability, collaboration, relationship building, reliability and motivation to success.
• Desire and willingness to call on prospects and existing clients for sales opportunities. Proven sales execution.
• Proven leadership, business development and problem resolutions skills.
• Proven customer service skills and the ability to resolve problems and prevent customer dissatisfaction.
• Service oriented and be able to work well with branch employees and bank customers.
• Excellent listening, verbal and written communication skills and demonstrated success communicating with various levels within an organization.
• Strong coaching skills.
• Demonstrated ability to work well in a team environment.
• Demonstrated ability to follow company policies, guidelines and procedures.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Will travel between assigned branches. A few overnight stays required per year for training and recognition.
• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

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